07 / Patient resources
Dedicated Patient Resource Hub
Welcome to the Nexus Mind & Medical Center patient resource center. We believe that organized, transparent communication supports good clinical care. Here you will find direct access to your electronic patient portal, downloadable clinic forms, visit preparation checklists, and emergency resources.
Patient portal
Secure, HIPAA-compliant access to your chart.
Our practice utilizes a secure, HIPAA-compliant electronic health record system managed via our advanced HITRUST information technology infrastructure. Through the portal you can safely and securely:
- Review upcoming appointment details
- Send non-urgent medical inquiries directly to our clinic staff
- View published laboratory results, vital sign records, and clinical summaries
- Access billing statements and payment receipts
(Note: While appointments are currently scheduled by phone, online self-scheduling through the patient portal will be introduced in a future phase.)
Downloadable patient forms & documents
Complete these before your appointment.
Please download, complete, and submit these documents prior to your appointment time:
- New Patient Registration & Demographics Packet
- Comprehensive Medical & Behavioral Health Intake Form
- HIPAA Notice of Privacy Practices & Patient Acknowledgment
- Clinic Financial, Payment & Cancellation Policies
- Telehealth Informed Consent Form (For Texas Virtual Care)
- Medical Records Release & Request Authorization
- IV Hydration & IM Booster Pre-Treatment Informed Consent
- Medical Weight Management Intake & Health History Questionnaire
Preparing for your visit
In-person clinic visits (Celina, TX)
Arrival Time
Please arrive 15 minutes before your scheduled appointment to finalize check-in and verify your information.
Identification & Payment
Bring a valid government-issued photo ID, your insurance card (if applicable), and an accepted payment method (credit card, debit card, HSA, or FSA card).
Medication Lists
Bring a complete list of all current prescription medications, over-the-counter drugs, vitamins, and supplements, including exact dosages.
Diagnostic Lab Prep
If your provider has ordered fasting blood work, do not consume food or beverages (other than water) for 8 to 12 hours prior to your blood draw. Take your regular morning medications with water unless directed otherwise.
Texas telehealth appointments
Before you connect.
- Physical Location Requirement
- Under Texas law, you must be physically located within the State of Texas at the time of your telehealth appointment.
- Device & Environment
- Connect from a private, well-lit, and quiet room using a secure internet connection and a computer, tablet, or smartphone equipped with a working camera and microphone.
- Sign-In
- Log into your telehealth session 5 to 10 minutes before your scheduled time to ensure your audio and video connections are working properly.
IV hydration preparation
- Drink plenty of water before your appointment to support comfortable vein access.
- Eat a light meal or snack within 2 hours prior to your infusion to help maintain stable blood sugar.
Emergency & crisis support information
Outpatient clinical notice
Nexus Mind & Medical Center is an outpatient medical practice and does not provide emergency medical services or 24-hour crisis intervention.
Immediate Medical or Psychiatric Emergencies: Call 911 or go immediately to the nearest hospital emergency room.
Suicide, Mental Health & Substance-Use Crisis Lifeline: Call or text 988 to reach free, confidential crisis counseling available 24 hours a day, 7 days a week.